Frequently Asked Questions

What sizes do you offer?

Most CYIR collections are available in sizes S–XL, with select collections available in Curve sizing. Please refer to the size guide on each product page for the best fit.

Are your items true to size?

Yes. Our pieces are designed to provide a comfortable, flattering fit and are generally true to size. If you’re between sizes, we recommend reviewing the size chart before ordering.

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times vary based on location and selected shipping method.

Do you offer local pickup?

Yes. Local pickup is available for eligible orders. Pickup instructions will be sent once your order is ready.

Do you offer local delivery?

Yes. Local delivery is available within select Detroit-area zip codes. Delivery options will appear at checkout if your address qualifies.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with tracking information. You can also visit our Track Order page for updates.

What is your return policy?

Returns must be requested within the timeframe outlined in our Return Policy. Items must be unworn, unwashed, and in original condition.

Can I exchange an item for a different size?

If inventory is available, exchanges may be accommodated. Please contact us as soon as possible after receiving your order.

How do I contact CYIR?

For questions regarding orders, sizing, shipping, or collaborations, please email support@cyirveritas.com.

When are new collections released?

Follow us on social media and join our email list to be the first to know about new drops, restocks, and exclusive releases.